Car Freshener Policy

Please ensure you follow all of our detailed instructions before using your car freshener.

Fragrance and essential oils can damage car interiors and surfaces. Please place your car freshener responsibly and keep out of direct sunlight. The oil should never come in contact with the car interior. If oil comes in contact, clean immediately and remove the product. Dripping or leaking oil is due to user error. Please be careful when placing it in areas other than your rear view mirror. Hanging it on other areas may cause damage so use at your own discretion.

We do not recommend:
• tipping the bottle for longer than 2-3 seconds
• tipping the bottle before the lid is completely dry

Upon receipt, carefully inspect your product to make sure it is free from any damage, including but not limited to: cracked cap, cracked wooden bead, weak lid threading, etc. DO NOT use a damaged car freshener. DO NOT allow the cap and/or string to be saturated in oil. Oil dripping is caused by user error. It is up to the user to ensure all directions are being followed and that the product is secure and in working condition.

CHUBBY STAR is not liable for any damages including but not limited to damages caused by spilled or dripped oil. If any oil comes in contact with your car, wipe away immediately. By purchasing and/ or using our car freshener(s) you are agreeing to our terms of service and release Chubby Star from any and all liability claims due to user error or otherwise.